Your Data Matters.

Who We Are

LeadYora is operated by LeadYora Technologies Ltd.

We provide AI-powered lead management, missed call recovery and customer communication solutions for businesses.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, business name, website and messages submitted through our forms.

We may also collect technical information such as IP address, browser type, device information, analytics data and cookie information.

How We Use Information

We use information to respond to enquiries, provide demonstrations, communicate with customers, improve our services, prevent misuse and comply with legal obligations.

Marketing Communications

Where permitted by law, we may send service updates, product information and marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or by contacting us directly.

Legal Basis For Processing

We process personal information where we have consent, a legitimate interest, a contractual need or a legal obligation to do so.

Business Customer Data

When providing services to business clients, LeadYora may process customer enquiries, contact details and communication records on behalf of those businesses.

In such cases, the business client may act as the Data Controller and LeadYora may act as the Data Processor.

AI & Automated Processing

LeadYora uses artificial intelligence and automation technologies to assist with customer communication, lead qualification and workflow automation.

LeadYora does not make legally significant decisions solely through automated processing.

Cookies & Analytics

We may use cookies and analytics tools to operate the website, understand performance and improve user experience.

Where required by law, consent will be requested before placing non-essential cookies.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, legal, accounting and business record requirements.

Third Party Services

We may use trusted third-party services such as email providers, analytics tools, hosting providers, form providers, payment processors and CRM integrations.

International Data Transfers

Some third-party providers may process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Security Measures

We use appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

No online service can be guaranteed to be completely secure.

Children's Privacy

Our services are intended for business users and are not directed towards children under the age of 18.

Your Rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to data portability and to withdraw consent.

Legal Framework

LeadYora processes information in accordance with applicable UK privacy laws, including UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Changes To This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised effective date.